Cookie Policy

Cookie Policy

How we use cookies and similar technologies

Last Updated: 13/03/2026

Cookie Policy Overview

FISIOTOOL SOFTWARE LLC uses cookies and similar technologies to enhance your experience on the Sentinel Health AI platform.

This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit websites. They help websites remember information about your visit and can improve your user experience.

Types of Cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period
  • First-Party Cookies: Set by the website you're visiting
  • Third-Party Cookies: Set by external services integrated into the website

How We Use Cookies

Essential Cookies

Required for the website to function properly, including:

  • User authentication and session management
  • Security and fraud prevention
  • Load balancing and server optimization

Functional Cookies

Enhance functionality and personalization:

  • Remembering your preferences and settings
  • Customizing content based on your choices
  • Enabling specific features you request

Analytics Cookies

Help us understand how our platform is used:

  • Tracking website traffic and user behavior
  • Measuring platform performance
  • Identifying popular features and content

Marketing Cookies

Used for advertising and marketing purposes:

  • Delivering relevant advertisements
  • Measuring ad campaign effectiveness
  • Personalizing marketing content

Cookie Categories and Purposes

Strictly Necessary

Essential for basic website functionality

Cannot be disabled

Functional

Enhances user experience and personalization

User choice required

Analytics

Helps improve our services

User choice required

Marketing

For advertising and promotional purposes

User choice required

Third-Party Services

We may use third-party services that set their own cookies. These include:

Analytics Services

Google Analytics, Hotjar, and similar tools for website analytics

Payment Processors

Stripe and other payment services for secure transactions

Communication Tools

Email services and customer support platforms

Social Media

Social media integration and sharing features

Cookie Duration

Different cookies have different lifespans:

  • Session Cookies: Expire when you close your browser
  • Persistent Cookies: Typically expire after 30 days to 2 years
  • Authentication Cookies: Expire based on your session settings
  • Analytics Cookies: Usually expire after 2 years
  • Marketing Cookies: Vary by service, typically 30 days to 1 year

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our platform, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies
  • Delete existing cookies
  • Set notifications for when cookies are set
  • Block third-party cookies

Cookie Preferences Center

You can update your cookie preferences at any time through our Cookie Preferences Center, accessible from the footer of any page.

Impact of Disabling Cookies

Please Note:

Disabling certain cookies may affect your experience on our platform:

  • Essential Cookies: Disabling may prevent basic functionality
  • Functional Cookies: May lose personalized settings and preferences
  • Analytics Cookies: Won't affect functionality, but helps us improve
  • Marketing Cookies: May see less relevant advertisements

Healthcare Data & Cookies

As a healthcare platform, we take special precautions with cookie data:

No PHI in Cookies

We never store Protected Health Information (PHI) in cookies

HIPAA Compliance

Our cookie practices comply with HIPAA and healthcare privacy regulations

Data Minimization

We collect only the minimum data necessary for cookie functionality

Secure Storage

All cookie data is encrypted and securely transmitted

International Data Transfers

Some third-party services may process cookie data outside the United States. We ensure appropriate safeguards are in place:

  • EU Standard Contractual Clauses (SCCs)
  • Adequacy decisions where applicable
  • Compliance with GDPR and other international regulations
  • Regular audits of third-party privacy practices

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Our cookie practices and technologies
  • Legal and regulatory requirements
  • Third-party services we use
  • Platform features and functionality

Notification: We will notify you of significant changes through our platform or by email. Your continued use of the platform constitutes acceptance of the updated policy.

Cookie Policy Questions

For questions about this Cookie Policy or our cookie practices:

FISIOTOOL SOFTWARE LLC

1621 Central Ave

Cheyenne, WY 82001

United States

privacy@sentinelhealthai.com

Data Protection Officer

For privacy and data protection concerns, contact our DPO at dpo@sentinelhealthai.com

General Inquiries

Call us at (307) 555-0123 for assistance with cookie settings and preferences.

Your Consent

By using the Sentinel Health AI platform, you acknowledge that you have read, understood, and agree to this Cookie Policy.

Your continued use of our platform after any changes to this policy constitutes acceptance of those changes.

This Cookie Policy is part of our broader commitment to transparency and user privacy.