Privacy Policy

FISIOTOOL SOFTWARE LLC ("Company", "we", "us", or "our") respects the privacy of users and healthcare professionals who access our services.

Last Updated: 13/03/2026

Information We Collect

Personal Information

Information that identifies an individual, including:

Name
Email address
Phone number
Billing information
Account login credentials

Health Information (PHI)

If healthcare providers use our platform, we may process Protected Health Information (PHI) such as:

Patient identifiers
Treatment records
Health assessments
Therapy or medical service information

This information may be provided by healthcare providers using the platform.

HIPAA Compliance

FISIOTOOL SOFTWARE LLC is committed to complying with HIPAA regulations regarding the protection of Protected Health Information (PHI).

Where applicable, we act as a Business Associate to healthcare providers (Covered Entities) and process PHI solely for the purpose of delivering our services.

We implement administrative, technical, and physical safeguards designed to protect PHI from:

Unauthorized access
Improper disclosure
Data breaches
Loss or alteration of information

How We Use Information

We may use collected information to:

Provide and maintain our software platform
Facilitate healthcare service management
Process payments and commissions
Provide customer support
Improve platform performance
Comply with legal obligations

We do not sell Protected Health Information (PHI).

Data Security

We use industry-standard safeguards including:

Encrypted data transmission (SSL/TLS)
Secure cloud infrastructure
Access controls
Monitoring and logging systems

Despite our efforts, no electronic transmission or storage system can be guaranteed 100% secure.

Contact Information

For questions regarding this Privacy Policy or data protection practices, contact:

FISIOTOOL SOFTWARE LLC

1621 Central Ave

Cheyenne, WY 82001

United States

Email: support@sentinelhealthai.com